📡 vuNOC
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🌐 digitalVU
vunoc.app

Vanuatu Network Operations Centre

Real-time monitoring of Vanuatu's internet infrastructure — ISP traffic levels, mobile networks, DNS health, BGP events, VIX peering, website status and community speed benchmarks. Report an outage or issue on this site and see what others are experiencing across Vanuatu.

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REPORTS TODAY
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AFFECTED
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LOCATIONS
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LAST REPORT

🌊 VANUATU SUBMARINE CABLE INFRASTRUCTURE

Critical national backbone — affects all ISPs

🔗 VANUATU INTERNET EXCHANGE POINT PEERING STATUS

📡 Live from portal.vix.vu · auto-refreshes every 5 min VIX Portal ↗
Live BGP session status for all 5 ISP peering connections, sourced directly from the VIX route server at portal.vix.vu ↗. A dropped session means that member can no longer exchange local traffic at the exchange — traffic falls back to expensive international routing.

VANUATU ISP STATUS

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📊 Outage Reports by Provider

Recent internet reports

Mobile network carriers

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Recent mobile reports

Internet outage Mobile outage Click any marker for details

🚨 Report an outage

📊 Report activity (last 24h)

📋 What to check first

✔ Restart your modem/router — unplug for 30 seconds

✔ Check if the issue affects multiple devices

✔ Try a different browser or clear your DNS cache

✔ For mobile: toggle Airplane mode on then off

✔ Check if neighbours or colleagues have the same issue

💡 If others are reporting the same provider here, it's a confirmed outage on their end.

🛰 What this tab shows ▼
This tab displays real-time internet traffic data sourced directly from Cloudflare's global network. It monitors the volume of traffic flowing through each Vanuatu ISP's network infrastructure (ASN). A sudden drop in traffic percentage indicates a likely outage at the network level — often visible here before user reports come in. BGP route changes (route withdrawals) can signal routing failures that affect entire ISPs. Data refreshes automatically every 5 minutes.
🛰 Cloudflare Radar — Live · Auto-monitoring all Vanuatu ASNs
Traffic data and BGP route changes refresh every 5 minutes automatically. Outages trigger instant alerts.
Initialising…
Not connected — showing simulated data

ISP traffic levels (Vanuatu ASNs)

Drop below baseline = likely outage

📈 Vanuatu internet traffic — last 24h

Digicel Fibre Digicel 4G Vodafone Fibre Vodafone 4G Pacific Networks WANTOK Govt Broadband Starlink VIX (IXP) ICN1 cable

📡 BGP route events (Live · Cloudflare Radar)

Route withdrawals signal network outages
Last 24 hours

📊 Vanuatu Internet Latency (Cloudflare IQI · VU)

Passive latency estimate from Cloudflare's global network — independent of speed tests
Cloudflare passively measures latency by observing real traffic flowing through its network from Vanuatu users. This is a 7-day rolling median — useful for spotting long-term degradation trends independent of active speed tests. A rising latency median suggests congestion or cable stress affecting the whole country. Community speed test averages (download, upload, ping) are on the ⚡ Speed Test tab.

Source: Cloudflare Radar IQI · 7-day median · updated every 15 minutes

📅 Outage History

Last 90 days — community reports + automated infrastructure events

📈 ISP Status Timeline

Last 14 days · green = normal · amber = partial · red = outage · grey = no data

📊 Infrastructure Insights

Automated event frequency — 90 days · helps identify recurring issues
Loading insights…

🕐 Event Timeline

Select a date to view events · dots show activity level
Filter:

🌐 .vu Domain Health Monitor

Real-time DNS health checks for Vanuatu's national domain infrastructure + DNS Lookup tool for any domain. Queries run via Cloudflare DNS-over-HTTPS (1.1.1.1) — no server needed.

Checking .vu DNS infrastructure…

🏛 .vu TLD Nameservers

Authoritative servers for the .vu ccTLD
Querying nameservers…

🔍 Key Domain Checks

Resolution status of critical .vu domains
Running DNS checks…

📋 Zone Health (SOA Records)

Checking SOA records…

📜 Check History

Last 20 checks

DNS checks run client-side via Cloudflare DNS-over-HTTPS (1.1.1.1). Results reflect public DNS resolution — not internal network state. Auto-refreshes every 5 minutes.

🔎 DNS LOOKUP

Query A, AAAA, MX, NS, CNAME, TXT, and SOA records for any domain via Cloudflare DoH (1.1.1.1)
Quick:
ℹ️ DNS Record Types Reference
A — Maps domain to IPv4 address
AAAA — Maps domain to IPv6 address
MX — Routes email to mail servers
NS — Delegates domain to nameservers
CNAME — Aliases one domain to another
TXT — Stores text data (SPF, DKIM, verification)
SOA — Zone authority and refresh info

🔗 Vanuatu Websites Monitor

Checks whether key Vanuatu websites are reachable. Checks run via Cloudflare DNS-over-HTTPS to detect if sites resolve, plus a fetch probe to test HTTP reachability. Add or remove sites in the Admin panel.

Checking websites…

Website checks use Cloudflare DNS (1.1.1.1) to verify domain resolution, then probe reachability via a no-cors fetch. A site may show reachable but have partial issues not detectable from outside. Auto-refreshes every 5 minutes.

📞 ISP Contact Directory

Call your provider directly during an outage

🗓 Planned Maintenance

Scheduled outages announced by ISPs
📋 File a Formal Complaint
Unresolved outages can be reported to the Telecommunications & Radiocommunications Regulator of Vanuatu (TRBR)
File complaint at TRBR ↗

✉️ Contact Us

Send us feedback, questions, or report an issue with the site
0 / 2000

* Required. We respond within 48 hours. For urgent legal matters email legal@vunoc.app directly.

📶 What this tab shows ▼
This tab brings together real-world connectivity data from across Vanuatu's islands, built entirely from crowd-sourced contributions — outage reports and speed tests submitted by visitors like you.

🗺 Island Connectivity Table — Islands ranked by average download speed, showing speed test results and reliability scores based on reported outages. Islands with speed data appear first, sorted fastest to slowest.

📶 ISP Uptime Estimates — Estimated uptime for each ISP and mobile carrier based on how frequently outages are reported over the last 30 days.

📊 ISP Speed Performance Chart — A ranked comparison of all ISPs by median download and upload speed, sourced directly from community speed tests. The more people test, the more accurate this becomes.

All data is crowd-sourced. Run a speed test or report an outage to contribute to Vanuatu's connectivity picture.

📶 Vanuatu Island Connectivity

Ranked by speed — community speed tests & outage reports · last 30 days
Islands with speed tests are ranked fastest to slowest. Reliability score is based on reported outage frequency. Run a speed test from your island to add it to the ranking.

📶 ISP Uptime Estimates

Estimated from report frequency — last 30 days

📊 ISP Speed Performance

Ranked by average download speed — community speed tests

Based on VUDown community speed tests · last 30 days · median download speed per ISP

🔌 Vanuatu Internet Connectivity Map

Live physical topology — submarine cable, IP transit paths, VIX peering & ISP connections. Updates every 5 min.

Active Degraded Down No data ICN1 cable IP Transit
Loading topology…
📋 How Vanuatu's Internet Works
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🌊 ICN1 Submarine Cable
Vanuatu's sole international fibre link. Lands at Port Vila, runs to Suva (Fiji), then onward via the Southern Cross Cable to Sydney and the USA. Operated by Interchange Ltd (ICL, AS45293), majority government-owned and managed by Prima Ltd. All terrestrial ISPs depend on this cable for international connectivity.
🔌 Physical connections — all ISPs
All five terrestrial ISPs — Digicel, Vodafone, Govt Broadband, WANTOK and Pacific Networks — physically connect to ICL at the Port Vila cable landing station. The ICN1 cable is the single physical path to international internet for all of them. Starlink is the only provider that bypasses this entirely via satellite.
🇫🇯 Fiji IP Transit — Digicel & Vodafone
Although Digicel Vanuatu (AS132429) and Vodafone Vanuatu (AS9249) physically connect to ICL, they receive their IP Transit in Fiji — from Digicel Fiji (AS45355) and Vodafone Fiji (AS38442) respectively, their parent companies. Traffic backhauled through ICN1 to Suva for international routing. A Fiji-side transit issue can drop their service without any local cable fault.
🇻🇺 ICL Direct Transit — Govt BB, WANTOK & Pacific
Vanuatu Govt Broadband (AS132228), WANTOK (AS45935) and Pacific Networks (AS136996) receive IP Transit directly from Interchange Ltd (AS45495) locally in Port Vila. Their international routing originates at ICL itself. A disruption at ICL or on ICN1 hits these ISPs immediately — making them the strongest early-warning signal for a local cable fault.
🔗 VIX — Vanuatu Internet Exchange (AS132797)
The VIX allows Vanuatu ISPs to exchange local traffic directly in Port Vila without routing internationally. All five terrestrial ISPs peer at the VIX via the route server (AS65000). When sessions are up, local inter-ISP traffic stays in-country, reducing latency and cost. A VIX session drop means that ISP falls back to international routing for local traffic — but it does not indicate a cable fault.
🛰 Starlink (LEO Satellite, AS14593)
Routes via low-earth-orbit satellites with no dependency on ICN1. Unaffected by cable or ICL faults. In vuNOC, Starlink traffic is used as a cross-check — if Starlink is normal while terrestrial ISPs are dropping, that suggests an overnight off-peak pattern rather than a real outage. If Starlink is also dropping, a more serious widespread event is indicated.
🛤 What MTR shows ▼
MTR (My Traceroute) combines ping and traceroute into a single continuous test. It shows every network hop between a probe and your target, with per-hop packet loss and latency.

This is the primary tool for diagnosing where on the ICN1 cable path packets are being dropped — whether the fault is inside Vanuatu, at the cable landing station, in Fiji, or further upstream. A hop with sudden latency increase or packet loss is where the fault lies.

Tests run from an external probe (Australia or Singapore) via Globalping — the same open measurement network used by the Global Ping tab. Results show the full path from the probe to your target. Free tier: 100 measurements/hour shared across the site.

🛤 MTR — My Traceroute

Run a continuous hop-by-hop path analysis from an external probe to any target. Identifies exactly where on the ICN1 path packet loss occurs.

Quick targets

📖 How to read MTR results

🟢 <1% loss, <100ms — Healthy hop, no issues

🟡 1–5% loss or 100–200ms — Minor degradation, worth monitoring

🔴 >5% loss or >200ms — Significant problem at this hop

⭐ Latency jumps — Large RTT increase between adjacent hops points to congestion or long cable distance

⚠ * (no response) — Router doesn't respond to ICMP. Not always an issue — check if the next hop responds normally

🛤
Hop-by-hop path analysis
Enter a target and run MTR to see every network hop between a probe and your destination — with per-hop latency and packet loss.

🕐 Recent MTR runs

Last 10 tests this session
No tests run yet.

MTR measurements run from external probes via Globalping. Free tier: 100 measurements/hour. Results show the network path from the probe — not from inside Vanuatu.

🌐 VANUATU IPv6 ADOPTION STATISTICS

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Data sourced from APNIC IPv6 Measurement — daily measurements of IPv6 capability and preference across Vanuatu's internet users. © APNIC Pty Ltd, re-use with attribution.

IPv6 Capable
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30-day avg of sampled users
IPv6 Preferred
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30-day avg preferring IPv6
90-Day Avg Capable
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smoothed over 90 days
Daily Samples
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users measured (latest)

📈 IPv6 Adoption Trend — Vanuatu

Loading APNIC data…
IPv6 Capable % IPv6 Preferred %

📋 IPv6 Status by Local Service Provider

Source: APNIC · as of latest measurement
ASN Provider IPv6 Capable IPv6 Preferred Samples 30d Trend Status
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💡 What does this mean?

✅ IPv6 Capable — The user's device and network can reach an IPv6-only resource. This includes devices behind carrier-grade NAT (CGNAT) that have been given IPv6 addresses.

🔵 IPv6 Preferred — When both IPv4 and IPv6 are available, the user's system chooses IPv6 first (Happy Eyeballs algorithm). This indicates native dual-stack connectivity.

📡 Starlink (AS14593) — SpaceX deploys IPv6 natively across its satellite network. This explains Vanuatu's highest IPv6 numbers coming from Starlink users.

🌏 Global Context — Global IPv6 adoption is around 40–45%. Vanuatu's overall rate is very low, driven almost entirely by Starlink subscribers. Local ISPs (TVL, Digicel, WNL, Kacific) have not yet deployed IPv6 to their customers.

📡 BGP PREFIX MONITOR

Real-time BGP route monitoring via RIPE RIS Live — track prefix announcements, withdrawals & hijacks
Disconnected
0 events
⚙️Monitored Prefixes

Prefixes are automatically loaded from RIPEstat for all known Vanuatu ASNs. You can also add custom prefixes manually below.

Loading prefixes from database…
➕ Manually add a custom prefix…
Quick add:
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ANNOUNCEMENTS
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UNIQUE PEERS
📊Event Timeline
🗄️Event History
Loading event history from database…
📜Live Event Log
Waiting for live BGP events… Events will appear here once the WebSocket connects to RIPE RIS Live.
ℹ️How It Works

📡 Data Source — Events stream in real-time from RIPE RIS Live, which collects BGP messages from 600+ peers at 26 route collector nodes worldwide (rrc00–rrc26).

🟢 Announcement — A collector peer received a BGP UPDATE containing a reachable prefix with a valid AS path. This means your route is being advertised into the global table.

🔴 Withdrawal — A collector peer received a BGP UPDATE withdrawing the prefix. If many peers withdraw simultaneously, this likely indicates your prefix has been removed from the global table — potential outage.

🟡 Origin Change — The prefix is being announced by a different origin AS than expected. This could indicate a BGP hijack, a legitimate origin migration, or a configuration error.

🔔 Alerts — Enable sound alerts or browser notifications to be alerted even when this tab is in the background. Withdrawals and origin changes always trigger alerts; announcements are silent.

🗄️ Persistent Monitoring — A server-side function polls RIPEstat every 5 minutes and logs prefix changes to a database. The Event History section shows these events even when your browser was closed. The Live Event Log shows granular real-time events from RIS Live while the page is open.

📖 VANUATU INTERNET INFORMATION

Your complete guide to internet services, ISPs, infrastructure, regulation, and pricing across the islands of Vanuatu.

5
ISPs
1
IXP
1
Submarine Cable
65+
Prefixes
🏢Internet Service Providers

Vanuatu has several ISPs providing mobile, broadband, and enterprise connectivity. The market was liberalised in 2007, ending the previous monopoly. Competition has driven prices down significantly, especially after the ICN1 submarine cable went live.

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V
Vodafone Vanuatu
Formerly TVL · Est. 1978 · Fibre & Mobile
AS9249

About: Telecom Vanuatu Limited (TVL), rebranded as Vodafone Vanuatu, is the country's oldest telco. Owned by Amalgamated Telecom Holdings (ATH) of Fiji. The only provider of fixed-line telephony (non-exclusive licence).

Services:

📱 Mobile (2G/3G/4G LTE) 🌐 Fibre Broadband (FTTH) 📡 LTE Fixed Wireless ☎️ Landline (VoIP/Copper) 🛰️ VSAT (rural/remote) 🛰️ Starlink (reseller) 💰 M-Vatu (mobile money) 🏢 Enterprise (IPLC, PABX, WAN)

Coverage: Nationwide 4G+ deployment completed March 2020. Fibre available in Port Vila and Luganville. VSAT for remote islands.

Fibre Home Plans:

5,500 VT
5 Mbps / 5 Mbps
Unlimited
10,500 VT
10 Mbps / 10 Mbps
Unlimited
20,000 VT
20 Mbps / 20 Mbps
Unlimited
30,000 VT
30 Mbps / 30 Mbps
Unlimited

Night Surfer: 3,000 VT (5 Mbps 7pm–7am, 512kbps daytime). Installation: 5,000 VT. Free ONT modem.

Contact: vodafone.com.vu · Tel: 081111 · customercare@vodafone.com.vu

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D
Digicel Vanuatu
Owned by Telstra · Est. 2008 · 4G & Fibre
AS132438

About: Entered the Vanuatu market in 2008, breaking TVL's monopoly. Acquired by Telstra in 2022 as part of the Digicel Pacific deal. Licence renewed for 15 years in July 2023. Widest coverage of any operator, including outer islands.

Services:

📱 Mobile (2G/3G/4G LTE) 🌐 Fibre Broadband 📡 LTE Fixed Wireless (ISP) 📺 Digicel Play (TV) 💰 MyCash (mobile money) 🏢 Business & Enterprise ICT

Coverage: Best outer-island reach (Tanna, Malekula, Espiritu Santo, northern islands). 4G LTE since 2016 on 700 MHz (Band 28). The only operator providing fixed internet in many outer island locations.

ISP Plans (4G Fixed Wireless via MiFi/Modem):

Plan Data Speed Price/mo Validity
⭐ ISP 500GB500 GB3 Mbps6,900 VT30 days
ISP 20GB20 GB4G3,500 VT30 days
ISP 35GB35 GB4G4,500 VT30 days
ISP 50GB50 GB4G5,500 VT30 days

Modem: 10,000 VT. MiFi device: 4,500 VT (with plan) or 9,000 VT (standalone). ISP 500GB signup: 13,800 VT (2-month deposit). Available at Digicel stores in Port Vila, Santo, and approved distributors.

Business Broadband (Fibre/Dedicated): Speeds up to 500 Mbps. Includes Business Broadband, Metro Ethernet, Dedicated Internet Access (DIA), Global Private Network, Managed Wi-Fi/WAN/LAN, and Starlink resale. Pricing is custom — contact Digicel Business for a quote.

Contact: digicelpacific.com · Tel: 123 · My Digicel App

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W
WanTok Network
4G Wireless ISP · Port Vila
AS133210

About: Launched Vanuatu's first 4G/LTE network in 2014. Provides wireless broadband for home and business use. Small ISP focused on Port Vila area.

Services: 4G LTE fixed wireless broadband (2300 MHz TDD-LTE Band 40). No mobile voice — data only.

Coverage: Port Vila and surrounding areas only.

Plans: Starting from ~2,300 VT/month. No lock-in contracts.

▶
I
Interchange Ltd (ICL)
Submarine cable operator & transit provider
AS45495

About: Operates the ICN1 submarine cable connecting Vanuatu to Fiji and onward to the global internet. Provides IP transit to most local ISPs and the government.

Services: Wholesale IP transit, submarine cable capacity, AelanSat satellite broadband (launched September 2022 for remote islands).

Note: Not a retail ISP — provides wholesale connectivity that other ISPs resell.

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Starlink
SpaceX LEO Satellite · Nationwide · IPv6
AS14593

About: SpaceX's LEO satellite internet. Available in Vanuatu since ~2023. The only ISP in Vanuatu with IPv6 deployed (~60% capable). Unaffected by ICN1 cable faults. Also resold by Vodafone Vanuatu and Digicel Business.

Coverage: Nationwide (satellite). Works on all islands including remote areas with no terrestrial coverage.

Residential Plans (from starlink.com direct):

Plan Speed Data Price/mo Notes
Standby ModeLow-speedUnlimited (low)650 VTEmergency messaging, easy reactivation
⭐ Residential LiteUp to 200 MbpsUnlimited4,000 VTEveryday home use (90th %ile speeds)
⭐ ResidentialUp to 400+ MbpsUnlimited5,660 VTBest home internet (99th %ile speeds)
Roam - 100GBUp to 300+ Mbps100 GB5,700 VTPortable, ~1 week use. Low-speed after cap
Roam - UnlimitedUp to 300+ MbpsUnlimited11,400 VTTravelers, RVers, remote workers
Global RoamUp to 300+ MbpsUnlimited (deprioritized)52,100 VTAny location globally. Not for ocean use

⚠️ Residential prices are from starlink.com direct. Local resellers may charge different rates.

Business Plans (from local resellers — prices VAT exclusive):

Plan Priority Data Standard Data Price/mo Reseller
Business Essential50 GBUnlimited19,500 VTPacific Link
Business Professional1 TBUnlimited51,500 VTPacific Link
Business Enterprise2 TBUnlimited95,500 VTPacific Link

Business plans include public IP, priority support, and telemetry dashboard. Prices from Pacific Link Vanuatu (VAT exclusive). Other resellers (Pacific Networks, Vodafone, Digicel) may offer different business packages — contact them directly for quotes.

Hardware: One-time purchase required (dish + router). Order from starlink.com or via local resellers. IPv6 enabled natively — only IPv6-capable ISP in Vanuatu.

TRBR-Licensed Starlink Resellers in Vanuatu:

🟦 Pacific Networks (PacNet)

Location: Port Vila

Status: Official Starlink Authorized Reseller (recognized November 2024)

About: 100% ni-Vanuatu owned (founded 2015). Also provides cloud hosting, managed IT, .vu domain registration, Microsoft 365, and ICT services.

ASN: AS136996

Contact: pacificnetworks.net · Facebook

🟧 Pacific Link Vanuatu

Location: Luganville, Santo

Status: TRBR-licensed Starlink reseller

About: LEO satellite internet reseller. Offers professional installation, ongoing warranty, and local technical support. Specializes in business plans.

Business Plans (VAT excl.):

Essential: 19,500 VT/mo (50GB priority + unlimited standard)
Professional: 51,500 VT/mo (1TB priority + unlimited standard)
Enterprise: 95,500 VT/mo (2TB priority + unlimited standard)

Installation: 30,000 VT (Port Vila/Luganville CBD). Extra fees for remote sites.

Support: 7-day local support, on-site diagnostics (5,000 VT), extended warranty with 12+ month subscription.

🔴 Vodafone Vanuatu

Location: Port Vila, Luganville & nationwide shops

Status: Starlink reseller for business customers

Contact: vodafone.com.vu · Tel: 081111

🟢 Digicel Vanuatu

Location: Port Vila, Santo & nationwide shops

Status: Starlink reseller for business customers

Contact: digicelpacific.com/business/vu · Tel: 123

🖥️ Computer World

Location: Port Vila

Status: Authorized Starlink retailer (equipment only — sells Starlink hardware kits, does not resell service plans)

Buying options: (1) Order direct from starlink.com — takes a few weeks for equipment to ship. Requires TRBR type approval import permit (free for personal use, 1,000 VT for business). (2) Buy through a local reseller above — they handle import permits, installation, and provide ongoing local support.

▶
⇄
Vanuatu Internet Exchange (VIX)
IXP · 9 members · 11 sessions · 25G capacity
AS132797

About: Vanuatu's Internet Exchange Point, housed in the Government Data Centre in Port Vila. Established December 2012 via an MOU signed by OGCIO, Digicel, Can'L, SPMI, and Telsat. Went live with first peering in early 2013. Facilitated by TRBR with support from APNIC, NSRC, PCH, Google, and Netnod.

9
MEMBERS
11
SESSIONS
25G
CAPACITY
100%
IPv6

Active Members:

Member ASN
Vodafone Vanuatu Ltd9249
Digicel Vanuatu Ltd132429
Vanuatu Government132228
IXP Services (Route Server)132797
Netnod AB8674
Netnod AB8674
Neustar Security Services12008

LAN prefix: 103.25.228.0/24 (IPv4), 2001:dec:0:1::/64 (IPv6). Google cache and I-root/E-root DNS servers hosted at VIX.

Benefits: Cost savings (local traffic stays local), faster speeds with less latency, enables local content hosting and caching.

Contact: portal.vix.vu · PeeringDB · NOC: noc@vix.vu · Tel: +678 33380

🔌Infrastructure

ICN1 Submarine Cable: Vanuatu's sole international submarine fibre optic cable. Connects Port Vila to Suva, Fiji, and onward to the global internet. Operated by Interchange Ltd (ICL). Capacity: 200× Vanuatu's previous satellite-based capacity, upgradeable. A fault on ICN1 simultaneously drops all terrestrial ISPs. Starlink is unaffected (satellite backhaul).

AelanSat: Interchange's satellite broadband service (launched September 2022) providing connectivity to remote islands and backup for the submarine cable.

No cable redundancy: Vanuatu has no second submarine cable. ICN1 is the single point of failure for international connectivity. A new cable to New Caledonia has been discussed to provide redundancy.

Transit paths:

Digicel (AS132438) → AS45355 Digicel Fiji → Global (via ICN1)
Vodafone (AS9249) → AS38442 Vodafone Fiji → Global (via ICN1)
Govt BB (AS132228) → AS45495 ICL → Global (local transit)
WanTok (AS133210) → AS45495 ICL → Global (local transit)
Pacific Networks (AS136996) → AS45495 ICL → Global (local transit)
Starlink (AS14593) → SpaceX satellite backhaul (independent)
⚖️Regulator — TRBR

The Telecommunications, Radiocommunications and Broadcasting Regulator (TRBR) is Vanuatu's independent regulatory body for the telecoms, radio, and broadcasting sectors. Established under the Telecommunications and Radiocommunications Regulation Act No. 30 of 2009.

Key responsibilities:

📋 Issuing telecom and broadcasting licences ⚖️ Ensuring fair competition in the market 📡 Managing radio spectrum allocation 🌐 Administering the .vu ccTLD 🛡️ Consumer protection and complaints 📊 Publishing sector reports and statistics 📱 SIM card registration oversight 🔧 Type approval for radio equipment

TRBR played a key role in establishing the VIX, facilitating the MOU between ISPs and providing a neutral framework for peering. The regulator also oversees the Universal Access Policy (UAP) to extend connectivity to unserved areas.

Strategic Plan: 2022–2026 (five-year plan)

Contact: trbr.vu · Tel: +678 27621 · info@trbr.vu

📲How to Get Connected

📱 Mobile SIM (visitors & residents): Buy a prepaid SIM from Digicel or Vodafone kiosks at Bauerfield International Airport (open for arrivals) or their shops on Lini Highway, Port Vila. Passport or national ID required for SIM registration. Activation takes ~15 minutes. Tourist data bundles available from both operators. Dial *555# (Digicel) or *131# (Vodafone) to purchase data packs.

🏠 Home Broadband (Port Vila & Luganville):

Option 1: Vodafone Fibre (FTTH)
Visit a Vodafone shop to apply. Eligibility check required (fibre must reach your area). Installation: 5,000 VT. Free ONT modem. Plans from 5,500 VT/mo (5 Mbps) to 30,000 VT/mo (30 Mbps). Unlimited data, symmetrical speeds.
Option 2: Vodafone LTE Broadband
Available where fibre doesn't reach. Buy a Vodafone LTE router (13,500 VT) from any Vodafone shop. Plans from 6,000 VT/mo (50GB) to 85,000 VT/mo (1TB). 12-month contract. Free unlimited internet 10pm–6am. Speeds depend on 4G signal strength. VAT-exclusive pricing — add 15%.
Option 3: Digicel ISP (4G MiFi)
Buy a Digicel modem (10,000 VT) or MiFi device (4,500 VT with plan) from any Digicel shop. Best plan: ISP 500GB at 6,900 VT/mo (3 Mbps). No long-term contract. Available at Digicel stores in Port Vila, Santo, and approved distributors.
⭐ Option 4: Starlink (Best Value)
Order dish + router from starlink.com. Self-install (mount dish with clear sky view). Residential Lite: 4,000 VT/mo (up to 200 Mbps unlimited). Residential: 5,660 VT/mo (up to 400+ Mbps). No contract. Works anywhere in Vanuatu. Only ISP with IPv6.
Option 5: WanTok (Port Vila only)
4G wireless broadband from 2,300 VT/mo. No lock-in contract. Band 40 (2300 MHz). Contact WanTok directly. Limited to Port Vila coverage area.

🏝️ Outer Islands & Remote Areas:

Connectivity options decrease significantly outside Port Vila and Luganville. Here are your options by priority:

⭐ Best Option: Starlink (works everywhere)
Available on every island with a clear view of the sky. No dependence on local cell towers or the ICN1 submarine cable. Order from starlink.com. Hardware ships internationally. Self-install — no technician needed. Residential Lite at 4,000 VT/mo is the cheapest unlimited broadband option for outer islands. Roam plans available for boats and travel between islands. Can be paused with Standby Mode (650 VT/mo) when not in use. Solar-compatible for off-grid locations.
Option 2: Digicel 4G (best terrestrial outer-island coverage)
Digicel has the widest outer-island mobile coverage — Tanna, Malekula, Espiritu Santo, Ambae, Pentecost, and many northern islands. Buy a Digicel MiFi device (4,500 VT with plan) and the ISP 500GB plan (6,900 VT/mo). Coverage depends on proximity to a cell tower. Check coverage at a Digicel shop before purchasing. Speed and reliability vary by location and tower congestion.
Option 3: Vodafone LTE (major islands)
Vodafone completed nationwide 4G+ deployment in March 2020, covering most populated areas. Buy a Vodafone LTE router (13,500 VT) and a data plan. Coverage is good on Santo, Tanna, Malekula, and Efate but may be limited on smaller islands. Free unlimited data 10pm–6am on all LTE plans — useful for downloads and updates overnight.

⚠️ Key consideration: All terrestrial ISPs (Vodafone, Digicel, WanTok) depend on the ICN1 submarine cable for international connectivity. During a cable fault, only Starlink continues to work. For mission-critical connectivity on outer islands, Starlink is the most resilient option.

🏢 Business & Enterprise:

Vodafone Business
Dedicated fibre, IPLC (International Private Leased Circuit), PABX/IP telephony, managed WAN, enterprise LTE. Starlink resale for business customers. Contact: 081111 or visit vodafone.com.vu
Digicel Business
Broadband up to 500 Mbps, Metro Ethernet, Dedicated Internet Access (DIA), Global Private Network, Managed Wi-Fi/WAN/LAN, Starlink resale, cloud and security solutions. Contact: digicelpacific.com/business/vu
Starlink Business
Business Essential: 19,500 VT/mo (50GB priority + unlimited standard). Business Professional: 51,500 VT/mo (1TB priority + unlimited standard). Business Enterprise: 95,500 VT/mo (2TB priority + unlimited standard). All plans VAT exclusive, include public IP, priority support, and telemetry dashboard. Prices from Pacific Link Vanuatu — contact resellers for quotes: Pacific Networks, Pacific Link, Vodafone, Digicel.
📊Internet Plans Comparison

Side-by-side comparison of broadband plans across Vanuatu ISPs. Prices in Vatu (VT). Sorted by cost per Mbps to help identify value. All prices per month.

🏠 Home Fixed Broadband (Fibre — Unlimited Data)

ISP Plan Speed ↓/↑ Data Price/mo VT/Mbps Notes
⭐ Best ValueNight Surfer 5M5/5 MbpsUnlimited3,000 VT600Vodafone · 7pm–7am only; 512kbps daytime
⭐ Best OverallStarlink Res. LiteUp to 200 MbpsUnlimited4,000 VT20Starlink · Satellite · Hardware req'd
🔴 VodafoneFiber Home 5M5/5 MbpsUnlimited5,500 VT1,10024/7 · Installation 5,000 VT
⚪ StarlinkResidentialUp to 400+ MbpsUnlimited5,660 VT14⭐ Fastest · 99th %ile speeds · Hardware req'd
⭐ Best Mid-RangeFiber Home 20M20/20 MbpsUnlimited20,000 VT1,000Vodafone · Best VT/Mbps ratio
🔴 VodafoneFiber Home 10M10/10 MbpsUnlimited10,500 VT1,05024/7
🔴 VodafoneFiber Home 30M30/30 MbpsUnlimited30,000 VT1,000Fastest fixed fibre plan
⚪ StarlinkRoam 100GBUp to 300+ Mbps100 GB5,700 VT57Portable · Low-speed after cap
⚪ StarlinkRoam UnlimitedUp to 300+ MbpsUnlimited11,400 VT38Portable, travelers
⚪ StarlinkStandby ModeLow-speedUnlimited (low)650 VT—Pause plan, emergency messaging only

📡 LTE Wireless Broadband (Metered — speeds throttled after cap)

ISP Plan Data Cap FUP Speed Price/mo VT/GB Notes
🔴 VodafoneLTE BB 50GB50 GB256 Kbps6,000 VT120VAT excl. · Router 13,500 VT
🟢 DigicelISP 20GB20 GB4G speed3,500 VT175Modem 10,000 VT
🟢 DigicelISP 35GB35 GB4G speed4,500 VT129Modem 10,000 VT
🟢 DigicelISP 50GB50 GB4G speed5,500 VT110Modem 10,000 VT
🟢 DigicelISP 500GB500 GB3 Mbps6,900 VT14⭐ Best VT/GB · Signup 13,800 VT
🔴 VodafoneLTE BB 100GB100 GB256 Kbps12,000 VT120VAT excl.
🔴 VodafoneLTE BB 250GB250 GB512 Kbps25,000 VT100VAT excl.
🔴 VodafoneLTE BB 500GB500 GB1 Mbps45,000 VT90VAT excl.
🔴 VodafoneLTE BB 1000GB1,000 GB1 Mbps85,000 VT85VAT excl.

🟣 WanTok 4G Wireless (Port Vila only)

Plan Speed Price/mo Notes
WanTok HomeFrom 1 MbpsFrom 2,300 VTNo lock-in contract · 2300 MHz TDD-LTE (Band 40)

📈 Analysis & Key Takeaways

🏆 Top Picks

Best overall value: Starlink Residential Lite at 4,000 VT/mo delivers up to 200 Mbps unlimited — cheaper than Vodafone's slowest fibre (5,500 VT for 5 Mbps) while being ~40× faster. At just 20 VT/Mbps, nothing else comes close. Requires one-time hardware purchase (dish + router).

Fastest in Vanuatu: Starlink Residential at 5,660 VT/mo offers up to 400+ Mbps unlimited. Vodafone's fastest fibre is 30 Mbps at 30,000 VT — more than 5× the price for less than a tenth of the speed.

Best terrestrial data plan: Digicel ISP 500GB at 6,900 VT/mo — 14 VT/GB vs Vodafone's 85–120 VT/GB on LTE. Speed capped at 3 Mbps, but unbeatable for bulk data on a terrestrial connection.

Best terrestrial fibre: Vodafone Fiber Home 20M at 20,000 VT/mo — best speed-to-cost ratio on fibre (1,000 VT/Mbps, unlimited, symmetrical 20/20 Mbps). Fibre-only, Port Vila and Luganville.

Cheapest unlimited: Vodafone Night Surfer at 3,000 VT/mo — full speed (5 Mbps) only between 7pm–7am, throttled to 512 Kbps during the day. Good for overnight downloads or evening-only use.

🏝️ Outer Islands & Remote Areas

Starlink wins on outer islands: It's the only broadband option that works on every island regardless of cell tower availability. At 4,000 VT/mo unlimited, it's cheaper than most metered terrestrial plans and dramatically faster. Solar-compatible for off-grid locations. Roam plans (5,700–11,400 VT/mo) work for inter-island travel.

Terrestrial fallback: Digicel has the widest outer-island 4G coverage (Tanna, Malekula, Santo, Ambae, Pentecost). Vodafone completed nationwide 4G+ rollout in March 2020. Coverage varies — check with ISP before committing.

🛡️ Resilience

Single point of failure: All terrestrial ISPs (Vodafone, Digicel, WanTok) depend on the ICN1 submarine cable. A cable fault drops all of them simultaneously. Only Starlink is unaffected (satellite backhaul). For business-critical connectivity, a Starlink backup alongside terrestrial service provides true redundancy.

IPv6: Starlink is the only ISP in Vanuatu with IPv6 deployed (~60% capable). All other ISPs are IPv4-only.

⚠️ Watch Out

• Vodafone LTE plans are VAT-exclusive — add 15% to all listed prices for the real cost.

• Vodafone LTE throttles aggressively after data cap — as low as 256 Kbps (barely usable).

• Digicel ISP 500GB plan is speed-capped at 3 Mbps — great for data volume, not for speed.

• Starlink prices shown are from starlink.com direct. Local resellers (Vodafone, Digicel) may charge different rates with markup.

• Starlink requires upfront hardware purchase (dish + router) — check starlink.com for current pricing.

• Fibre (Vodafone/Digicel) only available in Port Vila and Luganville. Everywhere else is LTE or satellite.

• WanTok coverage is Port Vila only — cheapest entry at 2,300 VT/mo but very limited area.

🔗Useful Links
🔴 Vodafone Vanuatu 🟢 Digicel Vanuatu 🔄 VIX Portal 🌐 VIX on PeeringDB ⚖️ TRBR (Regulator) ⚪ Starlink 📊 VIX on bgp.tools 🟠 Interchange Ltd (ICL)

Information sourced from ISP websites, PeeringDB, APNIC, TRBR, and public records. Prices in Vanuatu Vatu (VT) and may change — check ISP websites for current rates. Last updated May 2026.

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⚖️ Multi-source monitoring — not guaranteed. Status uses user reports, Cloudflare Radar, BGP events & VIX peering data. Terms of Use & Legal Notice ↗